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Dog Boarding
Gary, 14-05-2024
It was 110% the right choice made to leave Hazel with Celine while we went on our family holiday.
I communicated with Celine like less than 48 hours before bringing Hazel over so I am extra thankful for taking her in on short notice. She also set up a group chat for easy communication upon confirmation and was very open about adding family members in it so everyone is updated on the our pet's well-being.
My family brought Hazel over and was impressed at her living space. With our number one priority being no other dogs being around the same space as Hazel, Celine's place was perfect because Hazel doesnt have any of her own.
Celine and Xavier orientated us around their living space and can see that they are have a very natural animal lovers vibe through their interaction with Hazel. The best part was Hazel was also comfortable around them and was exploring their place which made us felt very at ease.
Shortly after we left, leaving Hazel behind at her "boarding place" (which was really like a holiday staycation for her!), Celine texted with a video showing Hazel's behaviour and that left us feeling that she is in really good hands.
Things that made us felt at ease during our holidays:
- Xavier was constantly updating us with videos and photos of her walks and even given us some really beautiful photos of Hazel.
-There were good night photos to show that Hazel was able to rest comfortably.
- Celine knew it was Hazel's first time away from family after 12 years and she even went back on her lunch break during work to see how she was doing.
- When Hazel didnt finish her food, Celine actually hand fed her to ensure she didnt starve herself due to being in a new environment. she even made warm milk to let Hazel finish her kibbles on her own, which she did!
- Hazel got to experience a dog park without dog and was given a great time off leash, accompanied with a video to share with us the beautiful experience. (dog park was fenced up and it was a morning with no other dogs around so very safe!)
- Celine was also acute enough to notice Hazel's right eye was producing more mucus than usual and notified us while cleaning her up. That shows how much they actually cared for a pet that is not even their own. So much heart really!
I strongly recommend Celine and Xavier for pet boarding services as they are really people with a heart for animals (some things you just can feel, apart from seeing the obvious through the way they texted and updated us!)
It was our first family trip since we've had Hazel and my Dad's number 1 concern was her well-being while we were gone. Celine and Xavier made 100% sure that all those concerns can be put aside safely. Our entire family were extremely happy with the pet boarding experience they have provided us with!
Communication was very easy as they are super responsive! Obviously, Celine has a life to live as well so I do not expect immediate replies as soon as I text. But the updates they gave were really more than what we expected!
Super thankful to have found them and definitely will recommmend others and also let Hazel go for another staycation at their place if we were to go for another family holiday!
Honestly, nothing made us question or felt that anything was off. It was more assuring than we could ever imagine engaging a pet boarding service from a stranger!
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Dog Boarding
Brenda, 12-06-2024
I recently left my dog,Fuji, in the care of Henry for a lodging period, and I couldn't be more satisfied with the experience. From the moment I met Henry, it was clear that he is passionate about dogs and dedicated to providing the best possible care.
Henry's attention to detail and genuine affection for Fuji put me at ease immediately. He took the time to understand Fuji's routines, preferences, and any special needs, ensuring that Fuji felt comfortable and at home. Throughout the lodging, Henry provided regular updates with photos and videos, which reassured me that Fuji was happy and well-cared for.
One of the standout aspects of Henry's service was his ability to engage Fuji, keeping him both physically active and mentally stimulated. Whether it was a walk in the park, or some quiet cuddle time, Henry made sure that Fuji received the attention and care he deserved.
Henry's home was clean, safe, and welcoming, with plenty of space for Fuji to explore. It was evident that Henry maintains a high standard of hygiene and safety, which is crucial for any pet owner leaving their beloved dog in someone else's care.
I highly recommend Henry to anyone looking for a reliable, caring, and professional dog sitter. His dedication, communication, and genuine love for dogs make him an exceptional choice for any pet care needs. Fuji and I are incredibly grateful for Henry's outstanding service, and we look forward to using his services again in the future.
Thank you, Henry, for taking such wonderful care of Fuji!